User Experience (UX) design is the process of enhancing user satisfaction by improving the usability, accessibility, and overall interaction between users and a product, such as websites or apps. It encompasses various aspects, including user interface design, usability, and the overall feel of the user journey. UX design is crucial for websites and apps as it directly impacts how users perceive and interact with a digital product. A positive UX ensures that users can easily navigate, understand, and enjoy the application, leading to increased user satisfaction, loyalty, and the achievement of business goals.